Diptic: Tell the story.


Diptic PDQ

What happened to my Camera Roll? Where are my photos?

With iOS 8, Apple introduced a major change in how iOS devices manage photos. There is no longer a 'camera roll' that contains photos you've taken with your device. Instead, all photos are now just viewable in the "Photos" tab of the Photos app. At the moment, this means that Diptic cannot access these photos. NOTE: We are submitting an update that will provide access to all your photos. This will be out soon.

In the meantime, to access your photos in Diptic, perform the following on the photos you would like to use:

  1. Open Photos.app and select the "Photos" tab to view your photos organized by "moments".
  2. In the Moments view, tap "Select" in the top right corner to enter selection mode.
  3. Select the photos you wish to access in Diptic and press "Add To" to select an album to put in (You can also create a new album for this purpose at the bottom of Album selection.
  4. Return to Diptic and navigate to the album you've placed your photos (If the image picker was already open, you may need to close and reopen it to see the new album).

We apologize for this inconvenience. For more information about this change on iOS 8 — please see: iMore.com: Yes, Camera Roll is gone in iOS 8 — Here's where it went and why!

Importing Photos on Diptic for iPhone

Select a layout and then tap a frame.

This takes you directly to your Camera Roll. If you want to import photos saved in your Camera Roll, you have a few options. First, decide whether you want to import multiple photos at once or one at a time. By default, Diptic will import one at a time, so select “Multi” if you want to pick several photos at once.

Importing Photos - Snapshot 1

In the body of the menu, you should see your photos. You can scroll up to find the desired photos. Or, you can tap “Camera Roll” at the top of the menu, which triggers a drop-down menu with your device's albums.

Importing Photos - Snapshot 2

If you have a lot of albums, this menu is scrollable.

If you aren’t interested in using photos saved to your Camera Roll, there are several other choices. On the top of the menu, you can press the camera on the top left to take a photo on the spot. You can also tap the dice to have the app randomly pull images from your Camera Roll to fill the frames.

Importing Photos - Snapshot 3

On the bottom of the menu, there are icons for Facebook, Flickr, Instagram and Dropbox. Tap one of these icons to import photos saved to that social network. If you’d like to fill a frame with color (instead of using a photo), tap the color wheel on the bottom right of the screen.

If you have any questions or having issues importing your images, please email us at support@dipticapp.com.

For further help, we recommend checking out these blog posts:

Introducing Diptic 7.0

We're excited to release an update for Diptic for iPhone and iPad. This update provides a sleek iOS 7 design and many performance enhancements. Here's what you'll see in the update:

  • New iOS 7 design
  • Dropbox integration: you can now create Diptics using images saved in your Dropbox
  • Improved photo import process: it's now easier (and faster!) to select multiple photos at once
  • New logo
  • Full 64-bit support
  • Bug fixes and performance enhancements
  • Option to make photos snap back to photo boundaries
  • New color sliders

Check it out on the App Store!